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Outcomes Management

Title: The Future of Homecare: Pay for Performance and Disease Management...But It's Still All About Outcomes 


Suggested Audience: Administrators, Managers, Clinicians

The pay-for-performance movement is picking up momentum across the country and it is one key in helping the healthcare system shift to a much-needed focus on the quality of health outcomes. Disease management programs are a critical component of, and a driving force for, that shift. But what does this mean for homecare agencies? What is the impact? In this 30 minute presentation, attendees will get an overview of what these new initiatives are, homecare’s role, and the tools needed to thrive in this new environment.



Title: Health Literacy and its Implications for Homecare 


Suggested Audience: Administrators, Managers and Clinicians

Health literacy plays a major role in patient outcomes. Pay for Performance and Disease Management are on the horizon and it’s all about outcomes and patient self-management! Getting to patient empowerment and self-management requires a knowledgeable patient. Yet the newest research findings on health literacy are staggering. The population that seeks homecare has the largest statistics on functional illiteracy. So understanding how to reach this population and overcome those barriers is imperative. This 35 minute presentation will review some of the findings from the 2003 National Assessment of Adult Literacy and strategies for homecare agencies to implement to improve their outcomes! The use of standardized patient educational materials that incorporate the CMS recommendations will be highlighted.

Title: A Bag Full of Pills (Polypharmacy): Controlling the Madness for Better Outcomes 


Audience: Managers and Clinicians 

Polypharmacy is a national issue and is being tackled across all of healthcare. Polypharmacy in homecare is a serious problem and contributes to medication non-compliance and adverse events. This 50 minute presentation will review the problem of polypharmacy, what it is, and actions to take to meet the new JCAHO safety requirements and produce better outcomes!

Telehealth

Title: Philip’s National Study on the Future of Technology and Telehealth in Home Care: Implications for the Future 


Suggested Audience: Administrators and Managers

The healthcare system is changing. With the new disease management and pay for performance initiatives on the table, homecare agencies are questioning their roles in these models. Telehealth has been utilized in a small portion of agencies, and many still question whether telehealth is a solution. This presentation will review the findings of the Philips Study on Telehealth and the implications of the study will be briefly discussed.



Title: Stratifying Patients for Telehealth: CHF, Diabetes and Respiratory Disease 


Suggested Audience: Managers and Clinicians

Telehealth presents new opportunities for homecare agencies to optimize clinical and financial outcomes. Yet many agencies struggle with telehealth because they don't know who should get telehealth, and so boxes sit on agency shelves. As homecare agencies prepare to implement Disease Management programs and become partners with providers and payers in Pay for Performance, they need to be able to risk stratify their chronic disease populations. Agencies who can optimize their clinical resources and technology will be winners in this new Pay for Performance market! In this 60 minute presentation, attendees will learn evidence-based stratification measures for high risk diagnoses that are being targeted in Pay for Performance and Disease Management initiatives. Low risk to high risk strategies for CHF, Diabetes and COPD/Asthma will be explored. Concrete examples and tools will be shown.



Title: Telehealth as a Business and Clinical Solution in Homecare 


Suggested Audience: Administrators, Managers and Clinicians

In this outcomes driven market, it is important to find the technology tools that can assist in reducing acute care hospitalizations and keep patients healthy. With the healthcare system shifting to a Pay for Performance model, telehealth is going to play a significant role in helping agencies achieve success. CMS has urged the adoption of telehealth and this initiative is also being pushed by our Quality Improvement Organizations. Yet the recent Philips Study on the Use of Telehealth in Homecare showed that only 17% of homecare agencies currently use telehealth technology. So why the resistance? This 60 minute presentation will focus on the benefits of telehealth in homecare. It will present studies showing cost savings and improved outcomes when telehealth was implemented in homecare. A strategic approach to marketing to payers to help them achieve their Pay for Performance indicators will also be presented.

Pay for Performance


Title: Home Health Pay for Performance: An Overview


Suggested Audience: Administrators, Managers and Clinicians

Medicare has various initiatives to encourage improved quality of care in all health care settings. One of these initiatives is Pay for Performance. The trials are currently underway in 7 states and will end Dec. 09. In this 40 minute presentation, attendees will get an overview of the trials, the payment structure and the indicators monitored. This will give attendees a jump start on their own pay for performance initiatives!


Marketing & Revenue Opportunities

Title: Using Public Relations and Marketing to Generate Sales in Home Care 


Suggested Audience: Administrators, Managers and Marketing Clinicians 

Accurately differentiating a home health care business from competitors and getting that information in front of the right people at the right time is essential to growth in a competitive home care marketplace. Strategic, targeted marketing and public relations (PR) tactics are essential if you want to stay alive in this competitive business. This 30 minute presentation will discuss some tried and true strategies for getting your name out there and becoming #1 in your market!



Title: Best Practices for Home Care Marketing 


Suggested Audience: Administrators, Managers and Marketing Clinicians

An important trait among today’s top homecare agencies is a sophisticated sales and marketing plan. But what works and what doesn’t work? In this 30 minute presentation, attendees will learn how top agencies “get the most bang for their buck” from marketing dollars. Turn your agency into a top competitor with these proven strategies!




Title: Luncheon Education Tricks: Getting Those Referrals with Great Presentations 


Suggested Audience: Administrators, Managers and Marketing Clinicians

Currently, there are over 9,000 certified homecare agencies in the U.S. and the number is growing. The days of the mom and pop organizations are long gone. With pay for performance, physicians are being held accountable for their outcomes, especially HbA1Cs for diabetics and weight and BP control for cardiac patients. Collaboration is the key for physicians in this highly competitive market! This 40 minute presentation will give an example of a high quality physician presentation that can be used for any chronic disease population. So stop talking and start presenting!



Title: Setting Up Your Community Programs with Corporate Sponsorship: Getting that Free Money!


Audience: Administrators, Managers

As agencies are faced with shrinking budgets and growing needs, they must look for ways to stretch their dollars and find ways to pay for new programs and projects. Corporate sponsorship is a win-win for all agencies as well as the businesses within your community. This 60 minute presentation will focus on the "why's" of corporate sponsorship,and give tried and true tricks of the trade for getting those corporate sponsors to say "yes" to donating dollars and products! Examples from a VNA outreach program will be highlighted. You cannot afford to miss this!


 

Title: Patient-Centered Medical Homes: Unraveling the Mystery 


Suggested Audience: Administrators, Managers, Clinicians

The concept of the Medical Home has been around since 1967. But why is it important now and what does it mean for the patient? This 35 minute presentation will give an overview of the Medical Home: the history, the trends and the components. The benefits and opportunities for home care agencies will be highlighted.

Agency Management

Title: How to Retain Qualified Home Care Staff in a Competitive Market!  


Audience: Administrators, Managers

Finding and retaining quality home care staff in today’s market may sound like an impossibility, but it is realistic if managers implement the proper strategies. With the nursing shortage and the lack of people entering this field, managers must identify and alleviate the issues that are driving their staff away. This 50 minute presentation will give an overview of the issues and strategies to improve retention. It will cover the seven deadly sins of nurse managers in dealing with their staff!


Title: Magnet Status for Home Health Care Agencies: It’s Time Has Come


Audience: Administrators, Managers

Since 1994, the Magnet Hospital Recognition Program has been in place and magnet hospitals report higher patient and clinician satisfaction and better patient outcomes. So why not magnet status for homecare? This 30 minute presentation will review the history of Magnet Status and the benefits for the organization and patients. The success of Magnet Status in retaining and recruiting nurses will be explored and itsrole in marketing and increasing referrals will also be covered.

 

Title: Soar To Success With Cardiac Disease Management


Audience: Administrators, Managers

This 90 minute, all-inclusive presentation brings you strategies and tools that will turn your agency into an efficient turnkey cardiac specialty program. This webinar presents all of the critical program components including cardiac risk stratification, algorithms, patient education tools, and telehealth strategies. You will be shown examples of REAL TOOLS that your agency can use to market your program to payers, physicians and clients!

 

Title: Strategies for Success in P4P: What Agencies Need to Know and Do


Audience: Administrators, Managers

This presentation reviews the findings from the 2003 National Assessment of Adult Literacy Study, the history of P4P in healthcare and the new initiative in homecare.  This webinar also covers the recommended tools from accrediting bodies and CMS, provides examples of quality patient education and clinical pathways, and includes success stories from agencies who marketed their services with clinical pathways and patient education tools to increase their referrals.

 

Title: Start A Diabetes Disease Management Program


Audience: Administrators, Managers

This presentation will focus on the essential components for starting a Diabetic DM program. You will see specific samples of inclusion criteria, risk stratification, telehealth pathways, telephone questionnaires and much, much more. Attendees will learn how to turn their agency into a diabetes disease management program that will capture new referrals. You will learn marketing strategies and tips to improve patient self-empowerment with proven health literacy tools!

 

Title: Implementing a COPD Telehealth Program: Best Practices, Tools & Strategies for Pay for Performance!


Audience: Administrators, Managers

This 75 minute webinar will provide attendees with strategies, solutions and best practices for implementing a telehealth program to improve self-management in COPD patients. Risk stratification, health literacy issues and evidence-based practices will be discussed. Attendees will see examples of real tools such as telehealth pathways, questionnaires and patient education materials that have been utilized in successful COPD telemanagement programs.