Orders will be shipped via UPS Ground or USPS. In the event your order is damaged upon receipt, please contact our offices at 630-236-4603. Our customer service professionals will provide you with complete instructions on how to receive a replacement.

International Orders. Most of our products are available for shipment overseas. We don’t accept foreign issued credit cards. Our shopping cart is currently not integrated to accept international orders online. You can place your order via phone or email.

Orders for shipment to addresses outside of the U.S Rico are subject to the following terms:

International orders and inquiries can be placed via telephone to 630-236-4603 or email info@innovativehcs.com.
Orders for shipment outside of the United States are subject to shipping fees, applicable customs, duties and taxes, all of which are the responsibility of the customer. All international orders must be prepaid in full with U.S. funds by wire transfer or check.

Return Policy:

VNA First / Innovative Healthcare Solutions is committed to providing the highest quality products. All sales are final. We recommend that you carefully check your shopping cart to make sure your order is correct before submitting.